New business will help bereaved families, says Shropshire man

David Doonan

David Doonan, 60, from Shrewsbury, started the Family Favor business. It helps Shropshire families and individuals to gather all the vital and detailed information their loved ones may need when they pass away.

“The inspiration came when one of my parents passed away and his wife lived in misery for over 18 months because she couldn’t access any of her bank accounts or financial information.

“It really got me thinking about how my three adult daughters would deal with this situation, so I gathered all the information they might need together and sent it to them,” David said.

Interest grew when family friends asked him to do the same for them and David decided to start his own business, Family Favour, offering the same service to families in Shropshire.

“It’s much more detailed than a will or a power of attorney. These are both important legal documents, but they do not include the detailed, personal information a bereaved family needs, such as a person’s last wishes or financial account details,” he said.

He was supported in the creation of his new business by the Silverpreneurs program which offers support, ideas, information and inspiration to people aged over 50. The Silverpreneurs program is funded by the Marches Growth Hub Shropshire and uses a cooperative of business experts. to help launch or revitalize its clients’ businesses.

David said the Silverpreneurs team had been very supportive of the Family Favor business idea and encouraged him to go ahead.

The former RAF administrative officer managing the cases of more than 2,000 people went on to work as a financial adviser and in claims management and was a director of a charity for six years.

“It seems like a very simple idea, but it’s offering a service that becomes really important. Grieving is a time of grief and pain and families really don’t want the added stress of trying to find important information or guessing the wishes of loved ones in detail – the kind of things that are too minor to list. in a will,” he said. noted.

“I think it’s an important thing for anyone to think about, regardless of age. It’s relevant for anyone with responsibility for a family, children or a mortgage,” he said. .

David is registered with the Information Commissioner’s Office, which means he works within the ICO’s privacy regulations.

Further information on the Family Favor service can be found on the website or by emailing David at


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